These steps assume that the only reason to consider a back-out for CPRS v30C is in the event of a catastrophic failure.
- Contact the CPRS v30C implementation team to notify them there has been a catastrophic failure with v30C. Use the mail group: OIT PD CPRS Implementation Team OITPDCPRSImplementationTeam@va.gov. In addition, phone/use Lync to contact:
- If the decision is made to proceed with back-out and rollback, the CPRS development team will send you a copy of the patch OR*3*432 as well as give you the instructions on downloading the CPRS v30B executable.
- Coordinate with the appropriate IT support, local and regional, to schedule the time to install OR*3*432 and to push out / install the previous GUI executable.
- Once OR*3*432 and CPRS v30B have been installed, verify operations before making available to all staff.