Over 10 years on the Clinical Informatics Service at Hines, VA, Hospital. Involved in implementing an electronic health record system there and at other VA sites. Provided on-going end-user support and training; interface between software development and clinical users. Presented at national VA symposia on various aspects of electronic health record systems. Also spent more than thirty years as a practicing clinical psychologist at Hines and in a private practice. Has been employed for over 6 years at DSS in the implementation, customization and configuration of vxVistA and vxCPRS. Also provided training and consultation for end-users. Has managed the vxVistA staff for three years, developing staff and promoting methodologies to ensure optimal customer satisfaction with all implementation and end user support.